Confidentiality Policy

Introduction

In view of the constant development of new communication tools, it is crucial to pay special attention to the protection of privacy.
We are therefore committed to respecting the confidentiality of the personal information that we collect.

Collection of personal information

We collect the following information:

  • Last name
  • First name
  • Email address
  • Telephone/fax number

The personal information we collect is gathered through forms and by means of interactivity between you and our website. As indicated in the following section, we also use cookies and/or log files to collect information about you.

Forms and interactivity

Your personal information is collected through forms. Please note:

We use this collected information for the following purposes:

  • Contact

Your information is also collected by means of the interactivity established between you and our website, in the following manner:

  • Contact

We use the collected information for the following purposes:

  • Correspondance
  • Information or promotional offers

Log files and cookies

We collect certain information through log files and cookies. This information includes, in particular, the following:

  • IP address
  • Operating system
  • Pages visited and queries
  • Date and time of visit

The use of such files helps us:

  • Improve service and personalized greetings
  • Statistics

Right of opposition and deletion

We are committed to providing you the right of opposition and deletion of your personal information.
The right of opposition is the option offered to web users to refuse that their personal information is used to certain purposes mentioned at the time the information is collected.

The right of deletion is the option offered to web users to request that their personal information no longer appears, for example, on a mailing list.

To exercise these rights, contact us at:
Email: info@forkliftdepot.ca
Telephone: 1-613-806-8686
Website section: https://forkliftdepot.ca/

Access right

We are committed to providing access and rectification rights to those who wish to access, modify, or remove personal information that concerns them.
To exercise these rights, contact:
Email: info@forkliftdepot.ca
Telephone: 1-613-806-8686
Website section: https://forkliftdepot.ca/

Security

The personal information we collect is stored in a secure environment. Anyone who works for us is required to respect the confidentiality of your information.
To ensure the security of your personal information, we use the following measures:

  • SSL protocol (Secure Sockets Layer)
  • Access management – authorized persons
  • Network surveillance software
  • Data backup
  • Username/password
  • Firewalls

We are committed to maintaining the highest degree of confidentiality by integrating the latest technology in order to guarantee the confidentiality of your transactions. However, as no mechanism offers maximal security, there is some degree of risk is associated with the use of Internet for the transmission of personal information.